Senior IT Support

Nest Point Group ยท ๐Ÿ“ Tanjung Balai ยท Diposting 2026-10-10
FULL_TIMEโญ TERVERIFIKASI
Rp 8.000.000 โ€“ Rp 12.000.000 per month

Nest Point Group is looking for a dedicated Senior IT Support to join our team in Tanjung Balai. In this role, you will be responsible for providing technical support and assistance to our employees, ensuring the smooth operation of our IT infrastructure.

We offer a competitive salary package and a collaborative work environment. If you are passionate about technology and enjoy helping others, we would love to hear from you.

Join us and be part of a dynamic team that values innovation and excellence.

๐Ÿ“‹ Tanggung Jawab Pekerjaan

Tanggung Jawab:

  • Provide level 2 technical support to employees and ensure the smooth operation of IT systems.
  • Troubleshoot and resolve hardware, software, and network issues.
  • Install, configure, and maintain IT equipment and systems.
  • Monitor and maintain network security and data backup systems.
  • Assist in the implementation of new IT systems and technologies.
  • Provide training and guidance to junior IT support staff.
  • Ensure compliance with IT policies and procedures.
  • Stay updated with the latest IT trends and technologies.
  • ๐ŸŽ“ Kualifikasi & Syarat

    Kualifikasi:

  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • Minimum of 3 years of experience in IT support or a related role.
  • Strong knowledge of Windows and Linux operating systems.
  • Proficiency in network troubleshooting and security.
  • Familiarity with ITIL processes and best practices.
  • Excellent communication and problem-solving skills.
  • Ability to work independently and as part of a team.
  • Fluency in English and Indonesian.
  • ๐Ÿ› ๏ธ Keahlian

    WindowsLinuxNetwork TroubleshootingITILTechnical SupportNetwork SecurityData BackupIT Training
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