Beauty Clinic Frontliner - Customer Service & Administrative Support

Join Elska Skin Clinic, a modern and reputable beauty clinic in Kelapa Gading, Jakarta, as a Frontliner and become the first point of contact for our valued clients. This role offers a competitive salary, attractive benefits, and the opportunity to be part of a growing beauty industry in Indonesia.

As a Beauty Clinic Frontliner, you will be responsible for providing exceptional customer service, managing administrative tasks, and ensuring a seamless experience for our clients. This role is ideal for individuals who are passionate about beauty and customer service, and who want to make a difference in the lives of our clients.

Elska Skin Clinic is committed to providing a positive and supportive work environment, where employees can grow and develop their skills. Join us and be part of our journey to becoming the leading beauty clinic in Indonesia.

📋 Tanggung Jawab Pekerjaan

• Provide exceptional customer service to clients, ensuring their satisfaction and loyalty.
• Manage and maintain clinic records, including patient information and treatment history.
• Assist in the scheduling and coordination of appointments, ensuring efficient use of clinic resources.
• Handle administrative tasks, such as data entry, invoicing, and inventory management.
• Promote and upsell clinic services and products to clients.
• Maintain a clean and organized clinic environment, ensuring compliance with health and safety regulations.
• Assist in the training and development of new staff members.
• Participate in team meetings and contribute to the development of clinic policies and procedures.

🎓 Kualifikasi & Syarat

• Minimum of 1 year of experience in a customer service or administrative role, preferably in the beauty industry.
• Excellent communication and interpersonal skills, with the ability to build rapport with clients.
• Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
• Proficiency in using Microsoft Office Suite (Word, Excel, Outlook).
• Familiarity with basic beauty clinic procedures and products.
• Ability to work well under pressure and in a fast-paced environment.
• Willingness to learn and adapt to new technologies and systems.
• Ability to work independently and as part of a team.

🛠️ Keahlian

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